Level 1- Product Sales Training
Cyber Security Training 2020
Cyber Security Training 2020 (MD)
Kinetix SD – Training
These training videos are for assisting technicians with how to handle tickets and calls. Some of the answers to quiz questions are not in the video, but in the documentation which is available on SharePoint (Please Select a Client…...Barracuda Solutions – Introductory Training
This training video is an Introduction to our Barracuda PlatformFortiManager – Training for SD
These Training Videos are intended to guide the SD Team through the Use and Administration of the FortiManager PortalThe Topics Covered are: Management and Basic ConfigurationVPNAdvanced Settings, Web Filtering and Application ControlMcIntosh Perry (MP) – SD Training
This training video is an Introduction to Supporting McIntosh Perry...Chicken Farmers of Ontario (CFO) – SD Training
This training video is an Introduction to Supporting CFO Users Some of the answers to quiz questions are not in the video, but in the documentation which is available on SharePoint (Please Select a Client… Chicken Farmers of Ontario (CFO))
AV Defender Training
When clients purchase our Manage-IT solution for a Windows Host/Server/Workstation, our AV Defender anti-virus solution is packaged with it. AV Defender provides an all-in-one solution for the protection of customer devices and networks.
Introduction to Social Media
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Incident Severity/Priority Level Assignment – Service Desk Guideline
This Incident Prioritization Guideline describes the rules for assigning ‘priorities to Incidents’, including the definition of what constitutes a ‘Major Incident’. Since Incident Management escalation rules are usually based on priorities,...
File and Folder Permissions: NTFS vs Share
CyberSecurity Training – Email Spoofing and How to Detect It
This course will is part of our series on CyberSecurity and in this course, you will learn: What is Email Spoofing? What it costs Companies An Example of an Attack How can users protect themselves The course is based around articles and information provided by the...Training Course Assessment – Bomgar
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Manage-IT Workstation
Microsoft Surface Hub 2S
This Course will guide you through how to unbox, mount, and set up the Microsoft Surface Hub 2S and Steelcase Roam™ Mobile Stand
ConnectWise – Time Fundamentals
Time is the most important resource in your company. An hour that is not tracked and entered in ConnectWise is essentially lost. If a business is unable to track where time is spent, the most valuable resource becomes uncertain. Whether time is Billable, Non-Billable,...