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Time is the most important resource in your company. An hour that is not tracked and entered in ConnectWise is essentially lost. If a business is unable to track where time is spent, the most valuable resource becomes uncertain.

Whether time is Billable, Non-Billable, or No Charge, entering time in ConnectWise enables tracking, reporting, and promotes accountability.

At the completion of this Lesson, you will be able to:

  • Enter time against an existing ticket
  • Send Notes and Close Communication Loop